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The Netherlands' Cards and Payments Industry: Emerging Opportunities, Trends, Size, Drivers, Strategies, Products and Competitive Landscape
Publication Date Mar 2014
Product Type Report
Pages 101
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The Dutch card payments channel grew moderately both in terms of value and volume during the review period. In terms of the number of cards in circulation, the channel grew from 58.8 million cards in 2009 to 60.6 million in 2013, at a CAGR of 0.75%. Although the charge cards category had the smallest channel share of 0.2% in 2013, it registered the highest review-period CAGR of 7.28%, followed by the prepaid and debit card categories.

In terms of transaction value, the card payments channel grew at a marginal CAGR of 0.87% during the review period from EUR148.4 billion (US$206.2 billion) in 2009 to EUR153.6 billion (US$203.7 billion) in 2013. The channel is expected to post a forecast-period CAGR of 1.74%, from EUR154.4 billion (US$208.3 billion) in 2014 to EUR165.4 billion (US$233.0 billion) in 2018.

Despite the global financial slowdown, outbound travel expenditure among the retail and corporate segments increased during the review period from EUR14.8 billion (US$20.6 billion) in 2009 to EUR15.9 billion (US$21.1 billion) in 2013 and is anticipated to increase over the forecast period, fuelling the growth of the card payments channel. The Dutch card payments channel was dominated by the prepaid cards category, which accounted for 49.6% of the channel in 2013. The second-largest channel share was held by the debit cards category with 41.0%, and the credit cards category with 9.2%. The charge cards category held the smallest channel share of 0.2%.

Scope
• This report provides a comprehensive analysis of the Dutch cards and payments industry.
• It provides current values for the Dutch cards and payments industry for 2013, and forecast figures for 2018.
• It details the different economic, infrastructural and business drivers affecting the Dutch cards and payments industry.
• It outlines the current regulatory framework in the industry.
• It details the marketing strategies used by various banks and other institutions.
• It profiles the major banks in the Dutch cards and payments industry.

Key Highlights
• In terms of the number of cards in circulation, the Dutch card payments channel posted a review-period CAGR of 0.75% increasing from 58.8 million cards in 2009 to 60.6 million in 2013 and is expected to post a forecast-period CAGR of 2.06% to reach 66.7 million in 2018.
• In terms of transaction value, the card payments channel grew at a marginal CAGR of 0.87% during the review period from EUR148.4 billion (US$206.2 billion) in 2009 to EUR153.6 billion (US$203.7 billion) in 2013. The channel is expected to post a forecast-period CAGR of 1.74%, from EUR154.4 billion (US$208.3 billion) in 2014 to EUR165.4 billion (US$233.0 billion) in 2018.
• The Dutch card payments channel was dominated by the prepaid cards category, which accounted for 49.6% of the channel in 2013. The second-largest channel share was held by the debit cards category with 41.0%, and the credit cards category with 9.2%. The charge cards category held the smallest channel share of 0.2%.
•The number of debit cards is expected to increase from 25.0 million cards in circulation in 2014 to 25.5 million in 2018, at a forecast-period CAGR of 0.50%. The charge cards category posted the highest growth at a review-period CAGR of 7.28% and is forecast to post a forecast-period CAGR of 0.78%, rising from 119,063 cards in 2014 to 122,806 cards in 2018. Over the forecast period, the prepaid cards category is anticipated to post the highest CAGR of 3.75%, increasing from 30.9 million cards in 2009 to 35.7 million in 2018.


Companies Mentioned

ABN Amro Bank Rabobank ING Bank SNS Bank DHB Bank MasterCard Visa American Express Diners Club

1 Executive Summary
2 Analysis of Market Environment, Key Trends and Drivers
2.1 Payment Infrastructure and Emerging Technologies
2.1.1 Rising internet penetration
2.1.2 Rising mobile penetration and m-payments
2.1.3 Adoption of EMV infrastructure
2.1.4 Point of sale (POS) terminals
2.1.5 Automated teller machines (ATMs)
2.2 Business Drivers
2.2.1 Growth in retail industry
2.2.2 Growth in e-commerce
2.3 Economic Drivers
2.3.1 GDP
2.3.2 GDP per capita
2.3.3 Inflation
3 Cards and Payments Industry Share Analysis
3.1 Industry Overview
3.1.1 Cash
3.1.2 Card
3.1.3 Credit transfer
3.1.4 Direct debit
4 Regulatory Framework and Card Fraud Statistics
4.1 Regulatory Framework
4.1.1 Oversight
4.2 SEPA Cards Framework
4.2.1 Foreign direct investment (FDI) regulations
4.3 Card Fraud Statistics
4.3.1 Card-not-present fraud
4.3.2 Counterfeit cards
4.3.3 Lost or stolen cards
4.3.4 Card ID theft
5 Emerging Consumer Attitudes and Trends
5.1 Industry Segmentation and Targeting
5.1.1 Retail segment
5.1.2 Corporate segment
5.2 Travel and Tourism Spending
5.2.1 Outbound tourist trips
5.2.2 Outbound tourist spending
5.3 Retail Card Spending
5.3.1 Analysis by product categories
5.3.2 Analysis by retail channels
6 Analysis of Card Payments and Growth Prospects
6.1 Channel Share Analysis by Card Category
6.2 Size and Forecast of the Card Payments Channel
6.2.1 Analysis by number of cards in circulation
6.2.2 Analysis by transaction value
7 Analysis of Credit Card Payments and Growth Prospects
7.1 Overall Category Size and Forecast
7.1.1 Analysis by number of cards in circulation
7.1.2 Analysis by transaction value
7.1.3 Analysis by transaction volume
7.2 Transaction Share Analysis by Channel
7.2.1 Analysis by transaction value
7.2.2 Analysis by transaction volume
7.3 Personal Credit Cards Segment Size and Forecast
7.3.1 Analysis by number of cards in circulation
7.3.2 Analysis by transaction value
7.3.3 Analysis by transaction volume
7.4 Commercial Credit Cards Segment Size and Forecast
7.4.1 Analysis by number of cards in circulation
7.4.2 Analysis by transaction value
7.4.3 Analysis by transaction volume
7.5 Competitive Landscape
7.5.1 Scheme share analysis
7.5.2 Issuer share analysis
8 Analysis of Debit Card Payments and Growth Prospects
8.1 Overall Category Size and Forecast
8.1.1 Analysis by number of cards in circulation
8.1.2 Analysis by transaction value
8.1.3 Analysis by transaction volume
8.2 Transaction Share Analysis by Channel
8.2.1 Analysis by transaction value
8.2.2 Analysis by transaction volume
8.3 Competitive Landscape
8.3.1 Scheme share analysis
8.3.2 Issuer share analysis
9 Analysis of Charge Card Payments and Growth Prospects
9.1 Overall Category Size and Forecast
9.1.1 Analysis by number of cards in circulation
9.1.2 Analysis by transaction value
9.1.3 Analysis by transaction volume
9.2 Transaction Share Analysis by Channel
9.2.1 Analysis by transaction value
9.2.2 Analysis by transaction volume
9.3 Personal Charge Cards Category Size and Forecast
9.3.1 Analysis by number of cards in circulation
9.3.2 Analysis by transaction value
9.3.3 Analysis by transaction volume
9.4 Commercial Charge Cards Segment Size and Forecast
9.4.1 Analysis by number of cards in circulation
9.4.2 Analysis by transaction value
9.4.3 Analysis by transaction volume
9.5 Competitive Landscape
9.5.1 Scheme share analysis
10 Analysis of Prepaid Card Payments and Growth Prospects
10.1 Overall Category Size and Forecast
10.1.1 Analysis by number of cards in circulation
10.1.2 Analysis by transaction value
10.2 Open-Loop Prepaid Cards Segment Size and Forecast
10.2.1 Analysis by number of cards in circulation
10.2.2 Analysis by transaction value
10.3 Closed-Loop Prepaid Cards Segment Size and Forecast
10.3.1 Analysis by number of cards in circulation
10.3.2 Analysis by transaction value
11 Merchant Acquiring
11.1 Merchant Acquirers in the Netherlands
12 Company Profiles of Card Issuers
12.1 ABN Amro Bank NV
12.1.1 Key financials
12.1.2 Card portfolio
12.1.3 Strategies
12.2 Rabobank
12.2.1 Key financials
12.2.2 Card portfolio
12.2.3 Strategies
12.3 ING Bank
12.3.1 Key financials
12.3.2 Card portfolio
12.3.3 Strategies
12.4 SNS Bank
12.4.1 Key financials
12.4.2 Card portfolio
12.4.3 Strategies
12.5 DHB Bank
12.5.1 Key financials
12.5.2 Card portfolio
12.5.3 Strategies
13 Appendix
13.1 Methodology
13.2 Contact Timetric
13.3 About Timetric
13.4 Timetric's Services
13.5 Definitions
13.6 Disclaimer

List of Tables
Table 1: Dutch Payment Channels (EUR Billion), 2009-2013
Table 2: Market Entry Strategies of Foreign Banks
Table 3: Dutch Card Fraud (EUR Million), 2009-2013
Table 4: Dutch Student Cards by Bank, 2014
Table 5: Cards Offered to Spending Cautious Individuals in The Netherlands
Table 6: Dutch Cards Offered to HNWIs by Bank, 2014
Table 7: Travel Cards Offered for The Dutch Business Customers
Table 8: Dutch Card Spending by Retail Product Category (EUR Million), 2008-2012
Table 9: Dutch Card Spending by Retail Channel (EUR Million), 2008-2012
Table 10: Dutch Card Payments Channel by Card Category (Million), 2009-2018
Table 11: Dutch Card Payments Channel Size by Volume of Cards (Million), 2009-2018
Table 12: Dutch Card Payments Channel Size by Transaction Value (EUR Billion), 2009-2018
Table 13: Dutch Card Payments Channel Size by Transaction Value (US$ Billion), 2009-2018
Table 14: Dutch Credit Cards Category Size by Volume of Cards (Million), 2009-2018
Table 15: Dutch Credit Cards Category Size by Transaction Value (EUR Billion), 2009-2018
Table 16: Dutch Credit Cards Category Size by Transaction Value (US$ Billion), 2009-2018
Table 17: Dutch Credit Cards Category Size by Transaction Volume (Million), 2009-2018
Table 18: Dutch Personal Credit Cards Segment Size by Volume of Cards (Million), 2009-2018
Table 19: Dutch Personal Credit Cards Segment Size by Transaction Value (EUR Billion), 2009-2018
Table 20: Dutch Personal Credit Cards Segment Size by Transaction Value (US$ Billion), 2009-2018
Table 21: Dutch Personal Credit Cards Segment Size by Transaction Volume (Million), 2009-2018
Table 22: Dutch Commercial Credit Cards Segment Size by Volume of Cards (Thousand), 2009-2018
Table 23: Dutch Commercial Credit Cards Segment Size by Transaction Value (EUR Million), 2009-2018
Table 24: Dutch Commercial Credit Cards Segment Size by Transaction Value (US$ Million), 2009-2018
Table 25: Dutch Commercial Credit Cards Segment Size by Transaction Volume (Million), 2009-2018
Table 26: Dutch Debit Cards Category Size by Volume of Cards (Million), 2009-2018
Table 27: Dutch Debit Cards Category Size by Transaction Value (EUR Billion), 2009-2018
Table 28: Dutch Debit Cards Category Size by Transaction Value (US$ Billion), 2009-2018
Table 29: Dutch Debit Cards Category Size by Transaction Volume (Billion), 2009-2018
Table 30: Dutch Charge Cards Category Size by Volume of Cards (Thousand), 2009-2018
Table 31: Dutch Charge Cards Category Size by Transaction Value (EUR Million), 2009-2018
Table 32: Dutch Charge Cards Category Size by Transaction Value (US$ Million), 2009-2018
Table 33: Dutch Charge Cards Category Size by Transaction Volume (Million), 2009-2018
Table 34: Dutch Personal Charge Cards Segment Size by Volume of Cards (Thousand), 2009-2018
Table 35: Dutch Personal Charge Cards Segment Size by Transaction Value (EUR Million), 2009-2018
Table 36: Dutch Personal Charge Cards Segment Size by Transaction Value (US$ Million), 2009-2018
Table 37: Dutch Personal Charge Cards Segment Size by Transaction Volume (Thousand), 2009-2018
Table 38: Dutch Commercial Charge Cards Segment Size by Volume of Cards (Thousand), 2009-2018
Table 39: Dutch Commercial Charge Cards Segment Size by Transaction Value (EUR Million), 2009-2018
Table 40: Dutch Commercial Charge Cards Segment Size by Transaction Value (US$ Million), 2009-2018
Table 41: Dutch Commercial Charge Cards Segment Size by Transaction Volume (Million), 2009-2018
Table 42: Dutch Prepaid Cards Category Size by Volume of Cards (Million), 2009-2018
Table 43: Dutch Prepaid Cards Category Size by Transaction Value (EUR Million), 2009-2018
Table 44: Dutch Prepaid Cards Category Size by Transaction Value (US$ Million), 2009-2018
Table 45: Dutch Open-Loop Prepaid Cards Segment Size by Volume of Cards (Million), 2009-2018
Table 46: Dutch Open-Loop Prepaid Cards Segment Size by Transaction Value (EUR Million), 2009-2018
Table 47: Dutch Open-Loop Prepaid Cards Segment Size by Transaction Value (US$ Million), 2009-2018
Table 48: Dutch Closed-Loop Prepaid Cards Segment Size by Volume of Cards (Million), 2009-2018
Table 49: Dutch Closed-Loop Prepaid Cards Segment Size by Transaction Value (EUR Million), 2009-2018
Table 50: Dutch Closed-Loop Prepaid Cards Segment Size by Transaction Value (US$ Million), 2009-2018
Table 51: ABN Amro Bank - Key Financial Indicators (EUR Million), Year Ended December, 2011-2012
Table 52: ABN Amro Bank - Card Portfolio and Key Features
Table 53: Rabobank - Key Financial Indicators (EUR Million), Year Ended December, 2011-2012
Table 54: Rabobank - Card Portfolio and Key Features
Table 55: ING Group - Key Financial Indicators (EUR Billion), Year Ended December, 2011-2012
Table 56: ING Bank - Card Portfolio and Key Features
Table 57: SNS Bank - Key Financial Indicators (EUR Million), Year Ended December, 2011-2012
Table 58: SNS Bank - Card Portfolio and Key Features
Table 59: DHB Bank - Key Financial Indicators (EUR Million), Year Ended December, 2011-2012
Table 60: DHB Bank - Card Portfolio and Key Features
Table 61: Key Definitions

List of Figures
Figure 1: Benchmarking Dutch Payment Cards Channel Against Other European Markets
Figure 2: Dutch Growth of Various Card Categories (%), 2009-2018
Figure 3: Dutch Internet Users per 100 Inhabitants, 2009-2018
Figure 4: Dutch Value of M-Payments Growth (EUR Million), 2009-2018
Figure 5: Dutch EMV Cards Volume (Thousand), 2009-2013
Figure 6: Dutch POS Penetration (Thousands and Penetration per 100,000 Inhabitants), 2009-2018
Figure 7: Dutch ATMs Penetration (Thousand and Penetration per 100,000 Inhabitants), 2009-2018
Figure 8: Dutch Value of Retail Sales (EUR Billion), 2009-2018
Figure 9: Dutch E-commerce Value (EUR Million), 2009–2018
Figure 10: Dutch Real GDP Growth (%), 2009-2018
Figure 11: Dutch Nominal GDP Per Capita (US$), 2009-2018
Figure 12: Dutch Inflation (Consumer Price Inflation) Rate, (%), 2009-2018
Figure 13: Dutch Share of Different Payment Channels (%), 2009 and 2013
Figure 14: Dutch Various Types of Card Fraud (%), 2009 and 2013
Figure 15: Dutch Card-Not-Present Fraud Value (EUR Million), 2009-2013
Figure 16: Dutch Counterfeit Cards Fraud Value (EUR Million), 2009-2013
Figure 17: Dutch Lost or Stolen Card Fraud Value (EUR Million), 2009-2013
Figure 18: Dutch Card ID Theft Value (EUR Million), 2009-2013
Figure 19: Dutch Cards and Payments Industry Segmentation (Retail and Corporate) by Card Type, 2014
Figure 20: Dutch Volume of Outbound Business Trips (Thousand), 2009-2018
Figure 21: Dutch Volume of Outbound Trips (Thousand), 2009-2018
Figure 22: Dutch Outbound Tourist Spending (EUR Billion), 2009-2018
Figure 23: Dutch Retail Card Spending by Retail Product Category (%), 2012
Figure 24: Dutch Retail Card Spending by Retail Channel (%), 2012
Figure 25: Dutch Card Payments Channel by Card Category (%), 2009-2018
Figure 26: Dutch Card Payments Channel Size by Volume of Cards (Million), 2009-2018
Figure 27: Dutch Card Payments Channel Size by Transaction Value (EUR Billion), 2009-2018
Figure 28: Dutch Credit Cards Category Volume and Penetration (Million), 2009-2018
Figure 29: Dutch Credit Cards Category Size by Volume of Cards (Million), 2009-2018
Figure 30: Dutch Credit Cards Category Size by Transaction Value (EUR Billion), 2009-2018
Figure 31: Dutch Cards Category Size by Transaction Volume (Million), 2009-2018
Figure 32: Dutch Credit Cards Category Transaction Value Share by Channel (EUR Million), 2009-2018
Figure 33: Dutch Credit Cards Transaction Volume Share by Channel (Million), 2009-2018
Figure 34: Dutch Personal Credit Cards Segment Size by Volume of Cards (Million), 2009-2018
Figure 35: Dutch Personal Credit Cards Segment Size by Transaction Value (EUR Billion), 2009-2018
Figure 36: Dutch Personal Credit Cards Segment Size by Transaction Volume (Million), 2009-2018
Figure 37: Dutch Commercial Credit Cards Segment Size by Volume of Cards (Thousand), 2009-2018
Figure 38: Dutch Commercial Credit Cards Segment Size by Transaction Value (EUR Million), 2009-2018
Figure 39: Dutch Commercial Credit Cards Segment Size by Transaction Volume (Million), 2009-2018
Figure 40: Dutch Credit Cards Category Share by Scheme (%), 2013
Figure 41: Dutch Credit Cards Category Share by Issuer (%), 2013
Figure 42: Dutch Debit Cards Category Volume and Penetration, 2009-2018
Figure 43: Dutch Debit Cards Category Size by Volume of Cards (Million), 2009-2018
Figure 44: Dutch Debit Cards Category Size by Transaction Value (EUR Billion), 2009-2018
Figure 45: Dutch Debit Cards Category Size by Transaction Volume (Billion), 2009-2018
Figure 46: Dutch Debit Cards Category Transaction Value Share by Channel (EUR Billion), 2009-2018
Figure 47: Dutch Debit Cards Transaction Volume Share by Channel (Million), 2009-2018
Figure 48: Dutch Debit Cards Category Share by Scheme (%), 2013
Figure 49: Dutch Debit Cards Category Share by Issuer (%), 2013
Figure 50: Dutch Charge Cards Category Volume and Penetration (Millions), 2009-2018
Figure 51: Dutch Charge Cards Category Size by Volume of Cards (Thousand), 2009-2018
Figure 52: Dutch Charge Cards Category Size by Transaction Value (EUR Million), 2009-2018
Figure 53: Dutch Charge Cards Category Size by Transaction Volume (Million), 2009-2018
Figure 54: Dutch Charge Cards Transaction Value Share by Channel (EUR Million), 2009-2018
Figure 55: Dutch Charge Cards Transaction Volume Share by Channel (Million), 2009-2018
Figure 56: Dutch Personal Charge Cards Segment Size by Volume of Cards (Thousand), 2009-2018
Figure 57: Dutch Personal Charge Cards Segment Size by Transaction Value (EUR Million), 2009-2018
Figure 58: Dutch Personal Charge Cards Segment Size by Transaction Volume (Thousand), 2009-2018
Figure 59: Dutch Commercial Charge Cards Segment Size by Volume of Cards (Thousand), 2009-2018
Figure 60: Dutch Commercial Charge Cards Segment Size by Transaction Value (EUR Million), 2009-2018
Figure 61: Dutch Commercial Charge Cards Segment Size by Transaction Volume (Million), 2009-2018
Figure 62: Dutch Charge Cards Category Share by Scheme (%), 2013
Figure 63: Dutch Prepaid Cards Category Volume and Penetration, 2009-2018
Figure 64: Dutch Prepaid Cards Category Size by Volume of Cards (Million), 2009-2018
Figure 65: Dutch Prepaid Cards Category Size by Transaction Value (EUR Million), 2009-2018
Figure 66: Dutch Open-Loop Prepaid Cards Segment Size by Volume of Cards (Million), 2009-2018
Figure 67: Dutch Open-Loop Prepaid Cards Segment Size by Transaction Value (EUR Million), 2009-2018
Figure 68: Dutch Closed-Loop Prepaid Cards Segment Size by Volume of Cards (Million), 2009-2018
Figure 69: Dutch Closed-Loop Prepaid Cards Segment Size by Transaction Value (EUR Million), 2009-2018
Figure 70: Dutch Merchant Acquirer Market Share (%), 2013

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